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Shipping Damage Claim
We sincerely apologize for any inconvenience you may have experienced due to the shipment of your abby grow box. While we do our best to reinforce the packaging, couriers may still handle a few of our shipments poorly. Our team is determined to remedy the situation where appropriate.
Please kindly provide the following details and pictures so we can record your case. We will provide you with a solution within 48 hours of receiving your claim.
Shipping Damage Claim
We sincerely apologize for any inconvenience you may have experienced due to the shipment of your abby grow box. While we do our best to reinforce the packaging, couriers may still handle a few of our shipments poorly. Our team is determined to remedy the situation where appropriate.
Please kindly provide the following details and pictures so we can record your case. We will provide you with a solution within 48 hours of receiving your claim.
Sample Pics
Shipping Label Photo(Fedex or ups) Please make sure the tracking number is clear on the picture


Abby Label Photo

Damaged Part on the Packaging

Shipping Label & Abby Label

Sample Pics
Shipping Label Photo(Fedex or ups) Please make sure the tracking number is clear on the picture


Abby Label Photo

Damaged part on the packaging (make sure you the package can be recognized as abby package)

Shipping Label & Abby Label
(Two labels in one photo)

Additional store locations

U.S. | Texas
10Midway Rd, Suite 220, Carrollton, TX 75007

Germany
Torstr. 111, Vorderhaus, 1. OG, 10222 Berlin

India
Corporate Edge, Suite #3020, DLF Epitome, Cyber City

Israel
Yigal Alon 11a, Alon Tower 1, 4rd Floor – Be All Offices
Start Gardening Smart
Subscribe now and be notified at launch on march!
Start Gardening Smart
Subscribe now and be notified at launch!