420 Pro Edition
Soil Edition
OG Pro Edition
Humidifier Gen2
Seed Kit Gen2
Bio365 Soil
420 Edition
Smart Fan
Smart Cam
Drying Rack
Bluetooth pH Meter
Drip Kit
Starter’s Kit
Microscope Lens
Toll Free: +1 (888)621-4777Customer Service: support@heyabby.comBulk Order and wholesale: sales@heyabby.com
We receive a large number of inquiries every day. To ensure that your inquiry is handled quickly, please follow the instructions below to contact the appropriate department.
For general product questions, please refer to our FAQs, if you still have any question, please use our online chat system.
For order related questions, please fill in the form below and we will get back to you within 48 hours.
For detailed instructions, please click here
420 Sales Season (2024) Price Guarantee Policy:
We appreciate your trust in Hey abby Grow Boxes, especially during the bustling 420 Sales Season(2024). As excitement builds and volumes surge, we want to keep you informed about adjustments to our standard 30-day price guarantee program.
420 Sales Season Adjustments:
During the 420 Sales Season, we anticipate exceptionally high volumes and increased processing times. Please be aware that the standard processing time for price guarantee requests will be longer than usual due to the surge in demand.
420 Sales Season Price Guarantee Form Submission Deadline:
To accommodate the increased demand and ensure timely processing, we encourage you to submit your 420 Sales Season Price Guarantee Form by 4/22/2024. This will give us ample time to review your submissions and address them promptly.
Review and Refund Timeline:
We understand the importance of swift resolution, especially during the holiday season. Rest assured that we are committed to reviewing all 420 Sales Season Price Guarantee forms submitted by 4/22/2024. Our dedicated team will diligently assess each request, and we aim to complete all refunds by 5/10/2024.
Acknowledgment of Price Guarantee Terms and Conditions:
By filling in the forms below, you acknowledge our price guarantee terms and conditions. We appreciate your patience and understanding during this high-demand period. If you have any questions or concerns, our customer support team is here to assist you.
Please click here to track your orders.
if you have purchased the Hey abby grow box in the last 90 days and want to add an extended warranty, please kindly fill in this application. Our insurance supplier will review the form and send you an invoice via email for payment. After the payment is complete, your warranty will be extended.
Please note this application is not guaranteed to be approved by our insurance supplier, for more infomation about the extended warranty, please visit here.
If you've already activated the grow box in the Hey Abby app, please use the app's 1-on-1 support to chat with a product expert instead of emailing customer service.
We also encourage you to use the help center to resolve the issue quickly.
Join our discord server here, one of the best communities for growers worldwide.
Our focus is on sharing growing experiences rather than providing customer support. Please note that we can not assist with order-related inquiries on Discord. Instead, kindly use the designated customer channels to connect with the appropriate team members.
Spread the word and earn. Join our Hey abby Brand Ambassador Program. You'll have the opportunity to get a 5% to 8% commission.
Hey abby business partners are prohibited from using the "Hey abby" related keywords for Google/bing search ads to drive traffic. This measure ensures brand consistency, prevents potential confusion among consumers and conflict of interests.
Stock our grow box and resell. Minimum purchase QTY is 50 grow boxes. 100% prepayment is required. Please use a business email to apply.
Please use below public platforms to signup for our affilicate programs.
Your website should have at least 50K monthly traffic primarily from the USA to qualify for the program.
Within our community of gardeners,you can share planting diaries, discuss skills,and participate in community activities to win oxygen rewards!
