We've partnered with XCover to allow you to purchase protection plans for your products directly from our site. XCover handles claims covered by your protection plan.

When you purchase a protection plan with us you'll check out exactly how you normally would. You'll receive a confirmation email from us for your purchase, as well as an email from XCover with information about your protection plan including Terms and Conditions.

You can file a claim directly through XCover. The exact link can be found in the email sent to you after you purchase your XCover Protection Plan.

Every XCover Protection Plan is backed by an insurance policy. For additional details please see the 'Insurance Securing this Plan' Section of your Plan's Terms and Conditions.

Your plan will be automatically canceled and refunded if you return your product within our return policy period. If you would like to cancel afterward or at any time, please login to the portal to cancel your plan.

Yes! Once your order is confirmed, check your inbox for an email from XCover and follow the instructions to create an account. Once you've logged in, you can transfer the product protection plan to any person you like.

Click here to learn more.

if you have purchased the Hey abby grow box in the last 90 days and want to add an extended warranty, please kindly fill in extended warranty application. Our insurance supplier will review the form and send you an invoice via email for payment. After the payment is complete, your warranty will be extended.