The abby Team - Oct 15 2022How to Activate Your SubscriptionWatch full videoStep 1Download the 'hey abby' app via the app store. If you have already downloaded the app, please ensure it is fully updated (version 2.5.1)Step 2Open the 'hey abby' app to begin. A notification pop up will appear guiding you to update your firmware (version 1.4.0)Step 3Once your firmware is updated, a second pop up notification will appear to activate your subscription. Press 'scan barcode'. Step 4The app will then prompt you to scan the barcode on the upper right-hand corner of the device. Align the barcode in the scan frame to activate the subscription. Once your activation is successful, please make sure to close the app and reopen it before use. FAQ1. What if the activation failed?In the event that your activation is unsuccessful, please check your internet connection and try again. If the problem persists, please contact our customer support team. 2. What if I accidentally close the activation section and want to go back to it?You can go to the settings page in the app and tap the "Activate" button in the subscription tab. Then follow the steps mentioned above. Learn MoreRelated Posts Thanksgiving LetterNov 28, 2024Â 420 SE (Samsung LED Edition) Intro LetterSep 20, 2024Â Introducing Hey abbyâs Patient Appreciation Day (PAD) â Every Tuesday!Aug 13, 2024Â Grow Together With TheAbby Community Within our community of gardeners,you can share planting diaries, discuss skills,and participate in community activities to win oxygen rewards!Explore The App