Firmware Update

Keep your firmware up-to-date

We regularly update the Hey abby app to bring you important security improvements, bug fixes, and new features. Keeping your firmware up to date ensures your plant grow box runs smoothly and efficiently.

Hey abby x Seed Supreme cannabis seed deals 6.jpg__PID:1581a402-6a67-4b7a-8254-071339b0b7be

Get Exclusive 10% OFF
the Best Seeds

with CODE: ABBYSUPREME

Buy Now

Updating to the Latest Firmware

  • Make sure you are near your device when updating the firmware
  • Make sure the grow box is connected to the app.
  • Open the hey abby app and the firmware update notification should appear.
firmware up-to-date1.jpg__PID:e21040b4-977d-4c32-9ef9-a9b97ded96c9

Please ensure you do not perform any operation during the firmware update. After the update, please have a full reboot to ensure the cache is cleared. Also, a re-pair might be needed (Don't worry, your plant info won't be lost)

What if there is no firmware pop up?

Typically, this issue occurs if the grow box is not connected to the app. Establish a connection first.

Check Out Our Pairing Guide

How do I know if I have the latest version

Go to settings and click current firmware.

firmware up-to-date2.jpg__PID:1040b497-7d7c-42de-b9a9-b97ded96c970

You will see a pop up saying that your firmware is up to date.

firmware up-to-date3.jpg__PID:40b4977d-7c32-4ef9-a9b9-7ded96c97064

After upgrading the firmware

Some users might encounter the following post-update:

  • The grow box is missing from the device list.
  • Plant data or calendar progress is lost.
  • Incorrect subscription details.

These issues can usually be resolved by re-pairing/connecting. For ongoing problems, contact support@heyabby.com for assistance.

Final Words

Mastering the craft of defoliation is the key to optimizing the growth and yield of your cannabis plants. Customizing your approach to each stage ensures that your plants remain healthy and thriving throughout their lifecycle. Happy cultivating!