Troubleshooting Guide | Water Temperature Reading Issues

In this comprehensive article, we will address common problems associated with water temperature readings in your Hey abby hydro grow boxes.

Follow our step-by-step solutions to ensure your cannabis plants receive the ideal water temperature for healthy growth. Let's dive in and resolve these issues together!

Common Water Temp Reading Issues:

• The temperature shown on the knob screen or in the app seems off. There's a noticeable gap between it and the actual temperature.

common abnormal readings 

• The water temperature remains constant.

Solution 1:

• Clean the sensor's surface with a tissue or cotton cloth to remove any dirt or debris.
• Afterward, power off the device for 5 minutes before restarting it.
• Check if the water temperature reading has returned to normal.

Solution 2:

If the problem persists after trying Solution 1, please follow these steps to examine your device:

• turn off the device;
• Open the back cover and check if the cable connector is loose; 

Remove the 8 screws  

• Re-plug the cable securely;

Unplug it and plug it in again 

• Power the device back on and observe whether the readings are now accurate.

Solution 3:

If the methods above don't resolve the issue, feel free to contact our support team for further assistance.

Tips:

Because water temperature significantly impacts plant growth, we advise cleaning any stains on the surface of the water temperature sensor after each growth cycle.